NEWS
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10Web
10Web
 
Risk Overview
Moderate Risk
4.6
/10
Website Generation
·
Text Generation
·
UI Design
·
Top Risks

Rewritten ToS grants broad operational license to user content with vague treatment of AI model training, explicitly naming third-party generative AI service providers but without contractual limits; no opt-out mechanism documented. Data retention post-account-closure is undefined, and Armenia-based jurisdiction with unclear data residency creates compounded uncertainty on compliance and deletion timelines.

Mitigations

Request written clarification on training-use scope as a contract amendment or side letter; review and minimize third-party plugin permissions. For retention: negotiate explicit deletion timeline (e.g., 30–90 days post-termination) or data residency SLA; document hosting backup policies with the vendor.

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Highest Risk Categories

The highest-scoring risk categories identified in this assessment.

Training Use

Rewritten ToS grants broad license to 'use Your Content in connection with the Platform and its Services' without explicit exclusion of AI model training. ToS explicitly states engagement with 'third-party generative AI service providers' but does not contractually commit to training use. License remains perpetual and covers processing/display. No opt-out mechanism documented. Ambiguity on training intent is riskier than previous version's clearer language.
6
/10

Data Retention

10Web does not claim ownership of Output, but retention of user website data follows managed hosting norms — data persists as long as hosting is active. No specific deletion timeline after account closure publicly stated. Website backups may retain data. Standard managed WordPress hosting retention with no explicit post-termination deletion window.
5
/10

Legal Terms

Governed by Delaware law and state law jurisdiction (Delaware courts). Liability capped at total fees paid in preceding 12 months. One-year statute of limitations on claims. Broad warranty disclaimers ('as-is' service). Rewritten ToS does not explicitly include mandatory arbitration clause or broad class-action waiver (only user-to-user dispute release). This represents improved legal protections vs. typical SaaS arbitration terms, but liability cap and compressed limitations period remain unfavorable.
5
/10

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Updated July 2026 • AI-assisted research • Reviewed by Verax • Report an issue

Reference Documentation

Official documentation and policies referenced as part of this assessment.