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Diffbot
Risk Overview
Moderate Risk
5.4
/10
Web Scraping
·
Data Extraction
·
Top Risks
Extremely low liability cap ($10 maximum) combined with mandatory AAA arbitration in Palo Alto. Irrevocable perpetual license on all user-submitted queries — company can use queries forever with no opt-out. Attorney fee-shifting against users. No clear retention limits on query data. Broad IP grant on user inputs for derivative works.
Mitigations
California and EU privacy laws provide baseline protections. EEA and California resident-specific privacy statements published. Company focus is web data extraction (not consumer AI) so practical training risk on sensitive consumer data is lower. Privacy-focused analytics (Plausible) adopted.
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Highest Risk Categories
The highest-scoring risk categories identified in this assessment.
Legal Terms
Mandatory binding arbitration with AAA under Consumer Arbitration Rules in Palo Alto, CA. Liability cap: 'IN NO EVENT WILL COMPANY'S LIABILITY TO YOU EXCEED $10.' Extraordinarily low cap. One-year statute of limitations on claims. Attorney fee-shifting if company prevails against user. California law governs.
8
/10
Data Retention
Terms grant Diffbot an 'irrevocable, perpetual' license to user-submitted queries. No defined retention limit for query data. Privacy policy: 'We will retain your personal information for as long as your account is active or as needed to fulfill the purposes.' Perpetual query license combined with no explicit retention limit creates high retention risk.
6
/10
Output/IP Ownership
Company retains ownership of all IP in Site and Service. Users grant Diffbot irrevocable, perpetual, royalty-free license to process user-submitted queries and data enhancement requests including to 'prepare derivative works of, incorporate into other works.' Very broad IP grant on user inputs. User content and public domain content excepted from company ownership claims.
6
/10
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Updated July 2026 • AI-assisted research • Reviewed by Verax • Report an issue
Reference Documentation
Official documentation and policies referenced as part of this assessment.
Terms of Service
https://www.diffbot.com/company/terms/
Privacy Policy
https://www.diffbot.com/company/privacy/