Durable Enterprise Risk Assessment | AI Tool Risk

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Durable

Risk Overview

Moderate Risk

4.6

/10

Website Generation

Text Generation

UI Design

Top Risks

Explicit training on user data (business content, website data, prompts) with no opt-out. Google Customer Match use uploads customer data to Google Ads for advertising targeting. Agentic risk: manages live business websites with SEO, blog, and brand features. Vague security documentation for a company holding live website data. Some user reviews raised concerns about website ownership clauses.

Mitigations

Output IP fully assigned to user. Canadian legal jurisdiction (more privacy-protective than many US states). Defined 7-day deletion window post-account-deletion request. Google Workspace API data explicitly excluded from training. No major security incidents publicized.

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Highest Risk Categories

The highest-scoring risk categories identified in this assessment.

Training Use

Privacy Policy explicitly lists 'to train machine learning models' as a stated purpose for using collected data. No opt-out mechanism for ML training described. Customer Data license is 'nonexclusive, worldwide, royalty-free, irrevocable, sublicensable' for improving and enhancing services plus producing Aggregated Data. Google Workspace API data is explicitly excluded from training, but primary user data (website content, prompts, business data) is used for training.

/10

Data Retention

Account deletion: 7-day retention period after deletion request, then permanent deletion of account and associated data. Personal Data retained 'only as long as necessary.' Legal obligation retention applies. Aggregated Data retained by Durable perpetually (non-identifiable). Reasonable retention with defined window for account deletion.

/10

Legal Terms

Governing law: British Columbia, Canada. Exclusive jurisdiction: Vancouver, BC courts. No mandatory arbitration — court-based dispute resolution. No class action waiver found. Liability cap: 12 months of fees paid. Canada is a favorable legal jurisdiction (PIPEDA/privacy-oriented). Lower legal risk than US arbitration-heavy terms.

/10