Grain Enterprise Risk Assessment | AI Tool Risk

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Grain

Risk Overview

Moderate Risk

4.3

/10

Speech to Text

Meeting Transcription

Meeting Summaries

Top Risks

No explicit no-training policy for meeting content; ambiguous AI training language in privacy policy; no confirmed SOC 2 certification in reviewed documentation; calendar integration for auto-recording; CRM integrations push meeting data to Salesforce/HubSpot; meeting participants recorded without explicit individual consent; limited transparency on data retention periods.

Mitigations

No data selling stated; users own their content; service providers prohibited from using data for own marketing; standard deletion rights available; GDPR compliance claimed; 30-day deletion request processing.

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Highest Risk Categories

The highest-scoring risk categories identified in this assessment.

Training Use

Privacy policy (last reviewed Aug 21, 2025) does not explicitly state a no-training policy. No prominent opt-out for AI training found. Policy describes using data to provide, operate, maintain and improve the Services -- ambiguous as to whether meeting content used for model improvement. No explicit contractual prohibition on third-party vendor training identified.

/10

Data Retention

Data retained as long as needed to provide the Services and for legal compliance. Users can request deletion within 30 days. No explicit audio/video vs. transcript retention differentiation. No specific post-deletion backup retention period stated.

/10

Legal Terms

Terms include limitation of liability clauses. No prominent mandatory arbitration clause identified -- disputes appear to default to courts. Standard fees-paid liability cap. Less aggressive legal posture than Fireflies or Fathom regarding arbitration. Governing law likely Utah (company based in Provo, UT).

/10