Mandatory arbitration with class-action and jury-trial waivers and liability capped at $100 USD creates unbalanced legal exposure for consumers. Active federal litigation (Skaggs v. X.AI, pending as of June 2026) alleges real-time sharing of chat content to Google, Meta, and TikTok without user consent, beyond disclosed service-provider sharing.
Users can disable 'Improve the Model' setting to opt out of model training for future conversations (non-binding control; prior training is not retroactively undone). Grok maintains SOC 2 Type II certification and an active HackerOne bug-bounty program, reducing security-posture risk; no breaches have been publicly disclosed.