Binding arbitration with class-action waiver for non-Australian users (Legal Terms, score 7) creates friction for dispute resolution and limits collective remedies; disputes referred to Sydney-based ACICA arbitration under Australian law, with separate Irish law handling for EU data. Absence of publicly confirmed SOC 2 Type II or ISO 27001 certifications (Security Posture, score 5) despite enterprise DPA availability raises questions about verifiable security standards for customer data.
For legal protection, negotiate enterprise MSA/DPA terms explicitly addressing dispute resolution preferences before adoption; document any security requirements in procurement. Use Leonardo's paid private tier (Essential $12+/month) to ensure content is excluded from AI training and user retains full IP ownership; enable private-by-default mode and audit public content sharing settings regularly. Monitor the availability of SOC 2/ISO 27001 certifications via vendor trust portal and request audit summaries as part of enterprise procurement—current absence does not preclude use for non-sensitive workloads but should inform data classification decisions.