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PDF.ai
Risk Overview
Moderate Risk
4
/10
Document Analysis
·
Conversational AI
·
Knowledge Assistant
·
Top Risks
Unclear training policy for uploaded documents by default; retention timeline post-deletion not published; full ToS not publicly accessible for review; privacy policy page did not render full content during research.
Mitigations
Use the 'private document' mode for sensitive PDFs to prevent cloud storage; avoid uploading confidential legal, medical, or financial documents without confirming the current full ToS; check with PDF.ai directly for a data processing agreement if used commercially.
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Highest Risk Categories
The highest-scoring risk categories identified in this assessment.
Data Retention
Default storage of uploaded PDFs with a 'private document' opt-in for no cloud storage. No publicly stated post-deletion or retention timeline found. Documents stored on third-party SOC2 cloud partner. Unclear retention period after account deletion.
5
/10
Legal Terms
Full ToS content was not successfully retrieved. Based on similar tools in the space and the 2023 copyright notice, likely has standard arbitration and liability cap language. Moderate risk assumed without confirmation of class action waiver specifics.
5
/10
Training Use
No explicit public statement that uploaded documents are never used for training. The platform offers a 'private document' option to prevent cloud storage contact, implying default storage may expose data. Privacy policy content was not fully rendered but the opt-out framing of the private mode suggests default-on data retention with optional privacy. No confirmed zero-training pledge.
4
/10
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Updated July 2026 • AI-assisted research • Reviewed by Verax • Report an issue
Reference Documentation
Official documentation and policies referenced as part of this assessment.
Terms of Service
https://pdf.ai/terms-of-service
Privacy Policy
https://pdf.ai/privacy-policy