Back to AI Tools
Relevance AI
Risk Overview
Minimal Risk
2.7
/10
AI Agents
·
Workflow Automation
·
Data Extraction
·
Document Analysis
·
Top Risks
Agentic risk: builds and deploys AI agents that can access external systems, APIs, databases, and automate business workflows. Integration with SaaS tools (CRM, email, databases) creates data exposure surface. Agent actions can execute system-level operations. Compliance documentation only available to Enterprise customers under NDA.
Mitigations
Australian company provides stronger consumer law protections than US peers. Choose AU/EU data residency at signup for data sovereignty. Request SOC 2 Type II report and DPA before enterprise deployment. Scope agent permissions carefully — follow least-privilege principle. Audit connected integrations regularly.
Get started
Is your team using
Relevance AI
safely?
Highest Risk Categories
The highest-scoring risk categories identified in this assessment.
Legal Terms
OnSearch Pty Ltd is an Australian company — Australian Consumer Law protections apply, which are generally more user-favorable than US arbitration-heavy terms. GDPR compliance for EU users. Australian Privacy Act compliance. No mandatory arbitration clauses expected under Australian law framework. Full ToS content partially inaccessible due to large page size.
4
/10
3rd-Party Sharing
Shares data with subprocessors for service provision. Regional data storage options (AU, US, EU/UK). GDPR compliant with Standard Contractual Clauses for cross-border transfers. Only executive management has visibility into customer data under SOC 2 controls. Voluntary access for support team can be granted/revoked by customer.
3
/10
Data Retention
Supports automatic deletion policies. GDPR deletion rights honored. Enterprise deletion policies configurable. No evidence of indefinite retention for customer data. Regional data storage with documented retention practices. SOC 2 Type II compliance framework governs retention.
3
/10
Unlock the complete assessment
Run a free assessment to access the full AI tool risk analysis.
Updated July 2026 • AI-assisted research • Reviewed by Verax • Report an issue
Reference Documentation
Official documentation and policies referenced as part of this assessment.
Terms of Service
https://relevanceai.com/terms-and-conditions
Privacy Policy
https://relevanceai.com/privacy-policy
End User License Agreement (EULA)
https://relevanceai.com/data-security-policy