Liability cap of $1 or one month's fees is effectively zero protection for major data incidents. Jury trial waiver in ToS. No SOC2 certification. Security documentation is minimal. Privacy policy last updated 2020 (content) despite ToS being updated April 2025 — potential staleness of privacy commitments.
Excellent choice for creative writers concerned about IP ownership — best-in-class user content rights. No-training commitment with enterprise OpenAI API is a strong assurance. Avoid storing highly sensitive personal or regulated information in the platform. For commercial fiction writers, the IP terms are notably protective and favorable.